Shipping and delivery

Production Time: Onstail slippers are made to order. Our turnaround times vary depending on how many orders we have. During quiet periods, we aim to have our slippers made and ready to be shipped within 1-2 weeks. However, at busy periods such as Christmas it can take 2-4 weeks for your order to be ready to send. It's always best to order early to avoid disappointment. Items in stock are shipped within 1-2 business days. 

Custom Orders: If you want something different, a unique custom item, contact us for any custom orders and we look forward to creating something special for you.

Delivery Time: The time we need to prepare an order for dispatch varies. For more details see the description under the individual items in the shop.